Product Care Information

Congratulations on the purchase of your furniture from Nook and Cranny. Our furniture is supposed to last and thus it is important to know a few things about the care and maintenance of this product.

GENERAL CARE

• Maintain a safe distance between your furniture and heating sources.
• Avoid placing your furniture under direct sunlight. All colors will fade over time when place in direct sunlight.
• To move a furniture, always lift it. Do not drag or push it.

GLASS CARE

• To clean glass panels or mirrors, use a damp cloth with a mild detergent if required.
• Do not use any substance containing abrasives since these will scratch glass and may also damage the surrounding surfaces.
• Do no place too hot or too cold objects on the surface, try to avoid impacts with hard and sharp objects
• Do not sit on the glass surface of the table, maximum weight capacity is 10kg.
• If the glass surface is cracked or chipped, have it replaced.
• Glass surfaces have a good but not excellent scratch resistance. As such, do not drag objects across the surface.
• Should you decide to put decorative items or lamps on the glass surface, place felt pads under these objects.
• To ensure greater scratch protection, protect the glass surface with tablecloth when in use.

METAL CARE

• Use dry cloth free of dirt and grit for cleaning. Excess water may cause the metal to rust more easily. Dirt and grit may scratch the metal top coat and cause the metal to rust more easily too.
• Keep away from harsh elements such as rain.

WOOD CARE

All natural wood comes from nature, as such natural variations in texture and grain may affect the finish.  These differences in character are not defects, rather they are what makes the wooden furniture such a treasured piece, as each is unique with its own character.

CLEANING YOUR WOOD FURNITURE

Avoid commercial cleaning products.  Although immediate results of a cleaning product may seem rewarding, the long-term effects of its chemical composition with the wood, air and light may be harmful.

Weekly cleaning is recommended to help remove abrasive buildup with can damage a finish over time.  Use a clean cloth made of soft, lint-free cotton.  Moisten the cloth with just enough water to make the dust adhere to it.  The cloth should not be so damp that it wets the wood.  Always wipe in the direction of the wood grain.

AVOID DIRECT SUNLIGHT OR EXTREME ELEMENTS

• Avoid exposing your furniture to strong sunlight, heat outlet, open windows or dampness.
• Prolonged exposure to direct sunlight can fade the finish of your furniture
• Extreme temperature and humidity changes can cause cracking or splitting
• Uneven exposure to sunlight will cause your furniture to look paler on those areas that are exposed.
• Avoid exposure to rain

AVOID DIRECT HEAT, CHEMICAL EXPOSURE, SHARP OBJECTS

• Do not place hot objects on any furniture surface. Always use a hot plate or heat resistant pads when placing a hot pot or dishes on the furniture.
• Clean spills immediately. Do not expose your furniture to any liquids.  Never allow water to sit on your furniture.
• Avoid using any abrasive chemicals while being near the furniture. For e.g. painting your nails, using nail polish remover on the wooden furniture.  As alcohol, nail polish, perfume or certain essential oil may dissolve the furniture finish on contact, unrepairable damage might occur on the finishing of the wood.
• Plants and flower nectar that touch the finish may also cause permanent stains. Pay careful attention on the food items that go on the table that might cause permanent stain. 
• Placing objects such as lamps and decorative items directly on wood can result in unwanted scratched and discoloration. Place felt pads under these objects and rotate their position from time to time.
• Avoid leaving newspapers and magazines directly on the wood surface. The ink can bleed onto the finish and permanently damage the wood.

FABRIC SOFA CARE

• Vacuum your sofa regularly
• For stains, use lukewarm water and mild soap to clean it as soon as you discover the stain.
• Strictly avoid using alcohol or strong detergent, even in small quantities. Do not use abrasive substances.
• Do not rub excessively.
• For removable sofa covers, always have it professionally dry cleaned to prevent fabric shrinkage.

LEATHER SOFA CARE

• Keep product away from heat source, avoid direct sunlight or strong artificial lights
• Possible marks in leather, grain variation or slight difference is colour are not defects, instead they should be appreciated as characteristics of natural genuine leather.

REMOVING STAINS

• Act quickly to remove stain before stain penetration
• Do not use solvents or abrasive substances.
• For stains caused by substances soluble in water (e.g. soft drinks, coffee, wine etc) immediately remove the liquid from the surface using a dry cloth or absorbent paper.
• Use a damp cloth and a solution made of cold water and a limited quantity of mild soap.
• Clean the stain working from the outside into the center, do not press hard or rub, then carefully dry the surface with a clean cloth or absorbent paper.
• Repeat the treatment when necessary
• To remove grease stains such as oil, chocolate, salad dressing, mayonnaise, snacks, cosmetics:
  • Use a spatula or a tea spoon to scrape off any excess, but avoid scrubbing the leather
  • Gently and repeatedly blot the stain with absorbent paper or spread talcum powder working from the outside into the center, do no press hard on the stain, otherwise it will penetrate leather pores.
  • Always use specific detergents suitable for leather that you can buy in any shop and follow the indicated instructions.

OUTDOOR FURNITURE CARE

Wood Parts

• Do not leave it soaking in water/rain. Always wipe dry as soon as possible.
• Use wood protecting wax or cream to keep it at its optimum. 
• Use waterproof feet risers for wooden legs to keep it away from possible rain flooding. 
• Always cover with waterproof covers when not in use. 
• Let dry before covering furniture. 

Fabric/Rope Parts

• Use waterproof protector sprays to keep fabrics dry.
• Keep cushion under shelter during wet weather. 
• UV damage will cause natural discolouration so a shelter is always recommended.
• Use fabric UV protection sprays to protect from discolouration. 

REMOVING STAINS

• Act quickly to remove stain before stain penetration
• Do not use solvents or abrasive substances.
• For stains caused by substances soluble in water (e.g. soft drinks, coffee, wine etc) immediately remove the liquid from the surface using a dry cloth or absorbent paper.
• Use a damp cloth and a solution made of cold water and a limited quantity of mild soap.
• Clean the stain working from the outside into the center, do not press hard or rub, then carefully dry the surface with a clean cloth or absorbent paper.
• Repeat the treatment when necessary
• To remove grease stains such as oil, chocolate, salad dressing, mayonnaise, snacks, cosmetics:
  • Use a spatula or a tea spoon to scrape off any excess, but avoid scrubbing the leather
  • Gently and repeatedly blot the stain with absorbent paper or spread talcum powder working from the outside into the center, do no press hard on the stain, otherwise it will penetrate leather pores.
  • Always use specific detergents suitable for leather that you can buy in any shop and follow the indicated instructions.